Digital Banking

In the age of digital revolution, consumers seek seamless and relevant experiences. To enhance engagement and market share, banks and financial institutions must leverage the mobile channel for services beyond routine transactions, combining digital innovation with human interaction.

We provide a broad spectrum of value-added services accessible through chat, messaging, or natural language interfaces. Additionally, our mobile application development platform empowers banks to swiftly introduce new services, keeping pace with evolving market demands. The inclusion of pre-built adapters for core hosts, interchanges, CRM, and other financial institution applications expedites the launch time for new services.

We emphasize the prevention of fraud through our digital banking app, which incorporates built-in modules for velocity and limit checks, detection of frequent geo-location changes, transaction thresholds with alert mechanisms, and proactive blocking of suspicious profiles.

Customer onboarding and KYC services

With our solutions, banks and financial institutions streamline and automate KYC processes, replacing labor-intensive procedures with efficient solutions seamlessly integrated into the online account setup and onboarding experience.

In the banking and financial sectors, regulatory scrutiny is intensifying, demanding enhanced verification of customer identities during account initiation and maintenance. KYC policies mandate "Prudent and Reasonal due diligence" to ascertain and retain essential customer information. Whether obligated by KYC regulations or adopting these procedures voluntarily, businesses of all sizes are incorporating KYC practices to safeguard themselves and their clientele. Our AI-driven end-to-end identity verification and authentication solutions offer invaluable advantages for organizations aiming to optimize onboarding processes while ensuring compliance with KYC and AML regulations.

Key Features:

• Video customer identification and verification system to remotely onboard customers
• Utilizing an AI-driven facial recognition and biometric pattern detection
• Advanced API integrations with various central data Repositories for Identification
• Customnizable analytics dashboards and reports
• Document Management Systems
• Automatic deduplication and enrichment facility

API Banking

Mastering APIs is a primary goal for most banks and financial institutions, underscoring their ongoing investment in API programs. With TrueView's capabilities on APIs development, now emphasize monetization over cost savings.

APIs serve as convenient, swift, and secure channels through which customers can access banking products and services, showcasing their versatility. There is a growing trend among banks and financial institutions to implement APIs across various domains, extending from traditional business practices to emerging realms like banking as a service, platform as a service, and embedded finance. While APIs are crucial for shaping the technological architecture of the future, strategically ensure your organizations are well-positioned to maximize the potential offered by APIs.

Benefits of API Banking in the Financial Sector:

API banking has evolved into a fundamental aspect of modern financial technology, bringing forth numerous key advantages as it continues to shape the industry.

• Development and Deployment on-the-go -
  API banking accelerates development cycles, allowing developers to swiftly integrate pre-defined features into banking services. This agility expedites the introduction of new products and facilitates faster updates for existing ones.
• Modular and Flexible in Approach -
  APIs empower developers to selectively incorporate individual features into different applications, offering financial institutions and third-party developers the freedom to choose services for inclusion in their financial products.
• Security Matters -
  API banking architectures commonly feature robust security measures, including authentication protocols and data encryption, guarding against unauthorized access. These security features, integrated into the API layer, ensure robust protection for both the bank and its customers.
• Security Matters -
  API banking architectures commonly feature robust security measures, including authentication protocols and data encryption, guarding against unauthorized access. These security features, integrated into the API layer, ensure robust protection for both the bank and its customers.
• Easy to Maintain -
  Modular API architectures enable developers to update or replace individual components without impacting the overall system. This localized updating capability simplifies maintenance and enhances the service without disrupting the customer experience.
• Interoperable -
  API banking fosters better interoperability between diverse systems and services, allowing financial institutions to seamlessly interact with third-party services and vice versa. This interoperability extends beyond the financial sector to various industries, including retail and healthcare.
• Real-time Analytics and Monitoring -
  APIs often include built-in analytics features, enabling businesses to monitor transactions, usage patterns, and system performance. These analytics provide actionable insights for strategic decision-making and operational enhancements.
• Monetization -
  API banking creates new revenue streams, allowing financial institutions to monetize their APIs. This enables third-party developers to offer value-added services, whether through a pay-per-use or subscription model.
• Improved Customer Experience -
  API banking enhances customer interactions, offering smoother and more convenient experiences. Faster payment processing and intuitive financial management tools contribute to an elevated overall customer experience.

These significant benefits position API banking as a transformative force in the financial services landscape.