BA Support

We are seeking a Business Analyst – Support to assist in analyzing business processes, troubleshooting system issues, and providing operational support. The ideal candidate will act as a bridge between business users and technical teams, ensuring seamless system functionality, issue resolution, and continuous process improvements.

2+ years of experience in business analysis, system support, or application troubleshooting.

Strong understanding of business workflows, operational processes, and reporting tools.

Proficiency in SQL, Excel (Pivot Tables, Macros), and data analysis tools.

Knowledge of ticketing systems (Jira, ServiceNow, Remedy, etc.).

Experience in requirement gathering, documentation, and stakeholder management.

Excellent analytical, problem-solving, and communication skills.